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Return Policy

What is the general return policy on Boldfit?
14 Day Return Policy

We offer you complete peace of mind while ordering at Boldfit - you can return all items within 14 days of receipt of goods.Please ensure however that the product is unused and the tags, boxes and other packaging is intact.

If you are not satisfied with what you have bought, we'll gladly take it back within 14 days from the date of delivery. We will issue you in a full refund in Boldfit cash ( store credits) or a different item in exchange as per your request.

What should I do if I receive a Damaged item, wrong product or missing units in my order?

If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at support@boldfit.in within 14 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either Boldfit Cash (store credit) or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.

Is there a category specific policy for returns?

Nutrition: Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, products would not be applicable for return. Please consult with the doctor before buying the product

Fitness Equipment/Accessories:

1. Any Fitness Equipment/Accessory will be valid for replacement within 14 days of delivery.

2. Any Fitness Equipment will be replaced in case of manufacturing defect only.

3. Any Fitness Accessory will be replaced in case of manufacturing defect, size or colour change.

Following shall NOT be eligible for return or replacement:

1. Damages due to misuse of product

2. Incidental damage due to malfunctioning of product

3. Any consumable item, which has been used or installed

4. Products with tampered or missing serial / UPC numbers

5. Combos sold won't be taken back/returned as individual units

Any damage / defect which are not covered under the manufacturer's warranty

Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered

Some special rules for promotional offers may override "Boldfit.com's 14 Day Returns Policy"

In case of any queries, please write to our customer care on support@boldfit.in

I need to return an item, how do I arrange for a pick-up?

You can write to us at support@Boldfit.in to initiate a return.

Wherever possible we will facilitate the pick-up of the item. In case, we cannot arrange the pick-up, you can return the item through SpeedPost courier service and share tracking details and we will return the courier costs.

What are the modes of refund available after cancellation?
Once your order is cancelled you will be refunded in Boldfit cash of your order value using which you can buy any boldfit item for a period of 365 days from the day of refund.
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